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Treating customers fairly

We have always instilled a culture within KJA Financial of Treating Customers fairly (TCF), way before the FSA included it as a specific initiative in 2008,

There has been a difficult economic climate out there for the last few years, but we have never diverted our attention from providing an outstanding service to Clients.

We have always been clear about any risks associated with financial products we are recommending. We have communicated this information in a way that is clear, fair and not misleading, taking extra care to ensure the suitability of products and advice.

These principles underpin everything we do and are key to the trust we have built up with long-term clients over the years.

KJA Financial Services Ltd is authorised and regulated by the Financial Conduct Authority.